Privacy

Privacy Policy

Last updated: June 25, 2026.

lunettesportconnect.com operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). The store is powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In case of conflict between our Terms and Conditions of Sale and this Privacy Policy, the latter shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood the terms of collection, use, and disclosure of your information described herein.

1. Data Controller

The data controller for your personal data is:

SPORTCONNECT (SASU) Registered office: 200 rue de la Croix-Nivert, 75015 Paris Email: contact@lunettesportconnect.com Phone: 04 68 41 59 23

For any questions regarding this Privacy Policy or the exercise of your rights, you can write to us at the address above.

2. Data We Collect

Depending on your use of the Services, we may collect the following categories of data:

  • Identification and contact data: first name, last name, email address, postal address, phone number.
  • Order and billing data: products ordered, amount, purchase history, shipping and billing addresses. Payment data (credit card number) is processed directly by our secure payment provider and is not retained by us.
  • Account data: login credentials and preferences, if you create a customer account.
  • Browsing and technical data: IP address, browser and device type, pages viewed, connection data, cookie identifiers (see Section 9).
  • Communication data: messages exchanged with our customer service, inquiries, reviews, and responses to our surveys.

You are not required to provide us with your personal data, but some of it is necessary for the fulfillment of your order; otherwise, we may not be able to provide you with the Services.

3. How We Collect Your Data

We collect your data:

  • directly from you, when you place an order, create an account, subscribe to our newsletter, or contact us;
  • automatically, when you browse the site, using cookies and similar technologies;
  • from third parties, particularly our technical, payment, and delivery providers, to the extent necessary for the provision of the Services.

4. Purposes and Legal Bases of Processing

We process your data for the following purposes, based on the indicated legal bases:

  • Manage and fulfill your orders (processing, payment, delivery, management of returns and after-sales service) — legal basis: contract performance.
  • Manage your customer account and customer relationship (responses to your requests, follow-up) — legal basis: contract performance and/or legitimate interest.
  • Comply with our legal and accounting obligations (invoicing, retention of accounting records) — legal basis: legal obligation.
  • Send you commercial communications (newsletters, offers) — legal basis: your consent, or legitimate interest for products similar to a previous purchase, with the option to object at any time.
  • Measure audience and improve our Services, deposit non-essential cookies, and personalize content and advertisements — legal basis: your consent.
  • Ensure site security and prevent fraud — legal basis: legitimate interest.

5. Recipients of Your Data

Your data is processed by our teams and communicated, to the extent necessary, to the following categories of recipients:

  • Shopify, which hosts the store and provides the technical platform;
  • our payment providers, for secure transaction processing;
  • our carriers and logistics providers, for the delivery of your orders;
  • our emailing and marketing tool providers, for the management of our communications;
  • our audience measurement and advertising tools (e.g., Google, Meta), subject to your consent;
  • administrative or judicial authorities, when required by law.

We do not sell your personal data.

6. Data Transfers Outside the European Union

Some of our providers (particularly Shopify, as well as audience measurement and advertising tools) may process your data outside the European Union, notably in Canada and the United States.

These transfers are governed by appropriate safeguards within the meaning of the GDPR: adequacy decision of the European Commission (Canada benefits from such a decision for commercial organizations), adherence to the EU-U.S. Data Privacy Framework when the provider is certified, and/or standard contractual clauses adopted by the European Commission.

7. Retention Periods

We retain your data for a limited period proportionate to the purposes:

  • Order and billing data: for the duration of the relationship, then archived to meet our legal and accounting obligations (up to 10 years for accounting records).
  • Customer account data: for the duration of the relationship, then deleted or anonymized after a period of inactivity of 3 years from your last contact.
  • Commercial prospecting data: 3 years from your last contact or the withdrawal of your consent.
  • Cookies and trackers: see Section 9. Consent is retained for a maximum of 13 months; the resulting data for a maximum of 25 months.

8. Your Rights

In accordance with the GDPR and the "Informatique et Libertés" law, you have the following rights regarding your data:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to object, particularly to commercial prospecting;
  • right to restriction of processing;
  • right to data portability;
  • right to withdraw your consent at any time, when processing is based on it;
  • right to define directives concerning the fate of your data after your death.

To exercise these rights, please write to us at contact@lunettesportconnect.com. We may ask for proof of identity. We commit to responding within one month, extendable by two months in case of a complex request.

You also have the right to lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL): 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.

9. Cookies

We use cookies and similar technologies to:

  • ensure the functioning of the site (strictly necessary cookies, exempt from consent);
  • measure audience and analyze browsing;
  • personalize content and advertising, and measure the effectiveness of our campaigns.

Non-essential cookies are only deposited after obtaining your consent via the banner displayed during your first visit. You can accept, refuse, or modify your choices at any time from the cookie management module, or by configuring your browser.

10. Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, disclosure, or alteration. Payment transactions are secured (encryption protocol). However, as no system is infallible, we cannot guarantee absolute security.

11. Minors

The Services are not intended for minors, and we do not knowingly collect data concerning minors without the consent of their parental authority. If you believe that we hold such data, please contact us so that we can delete it.

12. Connected Glasses and Application

Important: This Privacy Policy covers data processed in the context of the online store. The use of connected glasses and the SPORTCONNECT application may result in separate data processing (e.g., related to image capture, audio function, voice assistant, or geolocation). This processing is subject to a dedicated privacy notice, accessible within the application. Click here.

13. Modifications

We may modify this Privacy Policy to reflect changes in our practices or regulations. The applicable version is the one published on the site on the date of your consultation. In the event of a substantial change, we will notify you by appropriate means.

14. Contact

For any questions regarding this Privacy Policy or your personal data: SPORTCONNECT — 200 rue de la Croix-Nivert, 75015 Paris — contact@lunettesportconnect.com